NubodBack to Nubod

Privacy Policy

Last updated October 29, 2026

Nubod is a coaching platform. Personal trainers, coaches, and gyms (“coaches”) pay for Nubod and use it to coach their clients. Clients use Nubod for free, on the web and in the Nubod app, to follow their program, log their training and nutrition, check in, and message their coach.

This policy explains what Nubod collects, how we use it, who can see it, and the choices you have. It covers getnubod.com, app.getnubod.com (including coaches’ branded sign-in pages on getnubod.com addresses), and the Nubod mobile app. Nubod is operated by Adelpa Ventures LLC (“Nubod”, “we”, “us”).

The short version

1.Coaches, clients, and Nubod

Nubod works on behalf of coaches. When a coach invites you, your account is connected to their coaching business. Your coach decides what Nubod tracks for you (for example, whether nutrition logging is on) and can see the information in your account so they can coach you. Your coach is responsible for how they use that information under their own agreement with you. Nubod runs and secures the platform.

Your coach is the best person to ask about your coaching. For anything about how Nubod handles data, contact us (see section 14).

2.What we collect

Information you or your coach give us

Information from apps you connect

If you connect Apple Health, Fitbit, or Withings, we receive health and activity data from them (see section 5). If you’re a coach and connect Google Calendar, Nubod reads your calendar events (see section 7).

Purchases

If you buy a coach’s paid challenge, Stripe processes the payment. Your card details go to Stripe, not to Nubod. We keep a record of the purchase: your first name, email address, the amount, the payment plan, and Stripe’s reference numbers.

Information collected automatically

3.How we use it

We don’t sell your personal information. We don’t show ads or share your information for advertising, we don’t track you across other companies’ apps or websites, and we don’t use health information for marketing.

Emails and notifications can include coaching details. For example, a measurement email shows the numbers you logged, and a new-message notification shows up to the first 140 characters of the message, which can appear on your lock screen. You can hide notification previews in your phone’s settings.

4.Who can see your information

5.Health and activity data

Apple Health (iPhone)

If you connect Apple Health and allow access, Nubod reads your steps, active energy, exercise minutes, flights climbed, sleep, and workouts, including each workout’s type, time, duration, distance, calories, and heart rate. Nubod doesn’t write anything to Apple Health.

We use this data to show your activity in the app, to add workouts you record elsewhere (for example, on Apple Watch) to your Nubod training log, and to count them toward challenges you’ve joined. Your coach sees imported workouts as part of your log, and sees your daily activity only if you turn on sharing (section 4). If your coach asks for an AI draft of a reply to your check-in, the summary of recent workouts sent to Anthropic can include imported workouts: their name, type, date, and duration, but not heart rate (section 6).

We don’t use data from Apple Health for advertising, marketing, or data mining. We never sell it, we don’t store it in iCloud, and apart from your coach, we share it only with the providers that run Nubod for us. You can change what Nubod can read at any time in your iPhone’s Settings or the Health app. Data already imported stays in your Nubod account until your account is deleted.

Fitbit and Withings (web app)

If you connect Fitbit, we receive your food logs, daily activity (steps, distance, calories, and active minutes), sleep, heart rate, weight, body fat, and basic profile details. Fitbit’s permission screen also lists location, settings, and social access, but Nubod doesn’t collect that data. If you connect Withings, we receive your scale readings, such as weight, and update your calorie and macro targets when you weigh in.

Your daily activity is visible to your coach only if you turn on sharing, and heart-rate data from Fitbit isn’t shown to your coach. Food logs and weigh-ins that sync become part of your logs. You can disconnect Fitbit on the Integrations page in Nubod, and remove Nubod’s access from your Fitbit or Withings account at any time. Data already synced stays in your Nubod account until your account is deleted.

6.AI features

Nubod uses Claude, an AI model made by Anthropic, to help coaches write. A coach reviews and edits every draft before anything reaches you, and the AI doesn’t make decisions about you.

Anthropic processes this information to produce the draft and, under its commercial terms, doesn’t use it to train its models. AI features for clients are turned off today. If we turn them on, we’ll update this policy first.

7.Google Calendar (coaches)

Coaches can connect Google Calendar to see their week’s sessions alongside their clients’ progress.

Nubod’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

8.Service providers

These companies help us run Nubod. Our hosting, database, sign-in, email, storage, AI, and error-monitoring providers handle your information only to provide their service to Nubod. Stripe, Fitbit, Withings, Apple, and Google (for Maps, Fonts, Calendar, and YouTube) also apply their own privacy policies to what they receive.

ProviderWhat it does for NubodWhat it receives
Heroku (Salesforce)Runs Nubod’s servers, in the United StatesEverything sent to Nubod, and server logs
MongoDB AtlasHosts Nubod’s database, in the United StatesThe information in your account
Google FirebaseSign-in, and push notifications (delivered through Apple’s push service on iPhone)Your email address, sign-in details, device push tokens, and notification text
Google WorkspaceSends Nubod’s emailsYour email address and the email’s content
CloudinaryStores photos, videos, voice messages, and filesThe files you and your coach upload
AnthropicAI writing help for coachesWhat section 6 describes
StripePayments for paid challengesYour first name, email address, and payment details. On some web pages, Stripe’s script also collects browser details to prevent fraud.
SentryError monitoringError details, browser or device details, and, from the web app, your user ID and role
FatSecret, EdamamFood database and barcode lookupThe words you search or the barcode you scan, without your name or account details
KLIPYGIF search in chat and broadcastsThe words you search for GIFs, without your name or account details. GIFs load from KLIPY, so it also sees your IP address and device details
UnsplashFood photos for meal plansFood names only
Google MapsPlace search for the location questionWhat you type there. Its script loads with the web app, so it also receives your IP address and browser details.
YouTubePlays some exercise demo videosYour IP address and device details when you play a video. YouTube may set cookies.
Google Fonts, Font Awesome, EdamamFonts, icons, and Edamam’s attribution badge on our web pagesYour IP address and browser details when a page loads
CannyProduct updates and feedback boards for coachesWhat coaches choose to post, and browser details

Apple Health, Fitbit, Withings, and Google Calendar share data with Nubod only when you connect them, using the access you grant.

9.Cookies and browser storage

The web app keeps you signed in by saving your sign-in in your browser’s storage, and the mobile app saves it in your phone’s secure storage. Nubod doesn’t use advertising cookies, analytics trackers, or cross-site tracking. A few third-party features set their own cookies or collect browser details when they load: Stripe’s script (to prevent fraud), YouTube (when you play a video), and Google Maps. Our public website, getnubod.com, doesn’t use cookies or analytics.

10.How long we keep information

We keep your information while your account is open.

Deleting your account. Email hello@getnubod.com from the address on your account and we’ll close it. We permanently delete its data 30 days later; the 30 days let us restore an account closed by mistake. Permanent deletion removes your profile, intake answers, logs, check-ins, measurements, photos, files, messages (both sides of your conversations), challenge entries, and sign-in. After that, we keep only:

Coach accounts. When a coach’s account is deleted, we delete their business details, templates, broadcasts, and settings, except templates a client is still following, which stay so that client’s program keeps working. A client’s account isn’t deleted when their coach leaves Nubod, and clients can ask us to delete theirs at any time.

Other information. Server logs are kept briefly. Setup-call requests and challenge waitlist sign-ups are kept until you ask us to delete them. Disconnecting Apple Health, Fitbit, or Withings stops new data, and what was already synced stays until your account is deleted.

11.Your choices and rights

In Nubod, you can:

You can also email hello@getnubod.com to ask for a copy of your information, to correct or delete it, or to object to how we use it. We’ll confirm the request comes from you, usually by replying to your account’s email address, and respond within 30 days. Because your coach decides how your coaching information is used, we may involve them. You won’t be treated differently for making a request.

Depending on where you live, privacy laws (for example, in the European Union, the UK, and some US states) may give you more rights, including the right to complain to a data protection authority. We honor the requests above for everyone.

European Economic Area and UK. We use your information to provide the service you or your coach signed up for; with your consent, for health data you connect and for sharing activity with your coach; for our legitimate interest in keeping Nubod secure and working; and to meet legal obligations. Your information is processed in the United States.

California. We don’t sell your personal information or share it for cross-context behavioral advertising.

12.Security

We protect your information with encrypted connections (HTTPS), a database host that encrypts stored data, sign-in through Google Firebase, and access rules that keep each coach’s clients separate from other coaches’. Photos, videos, and files are stored at unlisted web addresses that are hard to guess, and Nubod shows them only to people who can see your account. Anyone who has a file’s exact address can open it, though, so please don’t share those addresses.

No system is perfectly secure. If a breach affects your information, we’ll tell you as the law requires.

13.Children

Nubod isn’t meant for children under 13, and we don’t knowingly collect their information. Clients aged 13 to 17 should use Nubod only with permission from a parent or guardian. If you think a child under 13 has an account, contact us and we’ll delete it.

14.Changes and contact

If we make a significant change to this policy, we’ll tell you by email or in the app before it takes effect. The date at the top shows when it last changed.

Questions or requests: hello@getnubod.com
Adelpa Ventures LLC